How can we help you?

TripReclaim uses magic links — no password needed.

• Go to tripreclaim.com/dashboard
• Enter the email you used when you signed up or purchased
• Click "Send Magic Link" — check your inbox (and spam folder)
• Click the link in the email — it's valid for 1 hour

If you don't receive the email, check your spam folder or try again with your purchase email address.

Your TripReclaim account is linked to the email you used at checkout. Enter that exact email on the dashboard sign-in page. If you're not sure which email was used, check your inbox for a receipt from Stripe or TripReclaim. Contact support if you need help locating your account.

You can cancel anytime — no questions asked.

• Sign in to your dashboard
• Go to the Account tab
• Click "Manage Billing →" to open the Stripe billing portal
• Click "Cancel plan" — your access continues until the end of the billing period

Per-trip purchases are non-refundable once a trip is used. Unused trips can be reviewed on request.

We take billing errors seriously. If you were charged incorrectly:

• Contact us using the form on this page — select "Billing" as the category
• Include the charge amount and approximate date
• We'll review and resolve within 4 hours

For disputed charges, you can also manage billing directly in your dashboard → Account tab → Manage Billing.

A few common reasons:

• Same airline requirement: After 24 hours from booking, we only alert on price drops for your exact airline — not other carriers
• Monitoring paused: Check your booking card in the dashboard — monitoring should show as "Active"
• Price hasn't dropped below your fare: We alert only when the current price is lower than what you paid
• Check spam folder: Alert emails sometimes land in spam

If none of these apply, contact us with your confirmation number and we'll investigate.

We support 30+ airlines including all major US carriers and international airlines:

• US: American, Delta, United, Southwest, JetBlue, Alaska, Spirit, Frontier
• International: British Airways, Lufthansa, Air Canada, Singapore Airlines, Cathay Pacific, Qatar Airways, Turkish Airlines, Korean Air, ANA, and more

See airline policy guides for claim details per airline.

Within 24 hours of booking (DOT rule): You're entitled to a full cash refund. Cancel and rebook at the lower price.

After 24 hours: Most airlines offer a travel credit for the fare difference. Contact your airline directly:

1. Call the airline or use their website/app
2. Say: "I'd like a price adjustment — the fare has dropped since I booked"
3. Have your confirmation number ready

Get your personalized Claim Kit from your dashboard — it has the exact script for your airline.

The US Department of Transportation (DOT) requires airlines to offer a full cash refund if you cancel within 24 hours of booking — no matter what fare type you purchased. This applies to all flights departing from or arriving in the US. TripReclaim monitors your flight every 15 minutes during this critical window so you never miss a price drop while you're still eligible for a full refund.

• Per Trip ($2.99): Monitor 1 flight until departure. Perfect for a single upcoming trip.
• Monthly ($5.99/mo): Monitor up to 5 flights simultaneously. Great for frequent travelers.
• Annual ($49/yr): Monitor up to 15 flights at once. Best value for road warriors (~$4.08/mo).

All plans include real-time price monitoring, instant alerts, full Claim Kits, and the 24-hour DOT window tracker.

Forward your airline confirmation email to track@tripreclaim.com and we'll automatically extract your flight details and add them to your dashboard for monitoring. We support 30+ airlines. Make sure you forward from the same email address linked to your TripReclaim account.